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We want you to be happy with your purchase from Ferris Music, in the unlikely event a product is faulty from new a replacement or refund will be issued free of charge upon receipt of original item.

This guarantee does not apply to items misused or fair wear & tear.

Items must be returned to us within 7 working days.

We offer a one year guarantee on our Ferris branded products. This covers faulty workmanship and does not include fair wear and tear, items misused, dropped etc.